Upzone Unboxing Live Now on Twitch! Fulfillment nearly complete Update.
over 1 year ago
– Tue, Sep 27, 2022 at 11:15:55 PM
Hey Upzoners,
LIVE UNBOXING NOW
Here:
I'll be live on Twitch, come hang out - you can ask me questions and also yell at me about the shipping taking a long time too if you'd like :( - either way I wanna show you all what the Upzone looks like!
https://www.twitch.tv/EverythingEpicGames?sr=a
I will take the stream video and post it on YouTube later once it's done as well.
Fulfillment Nearly Complete:
Fulfillment is nearly complete just a few hundred more units to go for US and less for UK/EU! We've been pushing our fulfillment companies hard, and we hope to get you your Upzone asap! Fulfillment should be complete by end of next week latest.
In EU/UK area Green Fulfillment told us they don't send out tracking unless we do a special pay add-on payment with them. They said they'd do it any way but still haven't. Sorry for the inconvenience, but most should be out or on way soon.
Rest of world most should be shipped already. If you don't have your Upzone by end of next week, please email us at [email protected]. Please be patient, some will come in multiple shipments.
Thanks all again for your support and patience!
You're the Best Backers in the World!
Everything Epic Team
Upzone August Update Fullfiment
over 1 year ago
– Sat, Aug 27, 2022 at 03:15:17 PM
Hello Epic Upzone Backers,
First to all the backers that donated to help offset shipping. From the bottom of our hearts THANK YOU. We could not expect the support we received and we truly appreciate it. You truly are the best backers in the world!
At port and fulfillment.
We have great news! Upzone has been unloaded in both The United States and Poland. What this means is fulfillment, if it hasn't already will be commencing VERY soon! Be on the lookout in the next week for packages to start arriving! If you ordered the Lord Commander you won't be able to miss it!
Unfortunately for our U.S Backers Miniature Market has just moved their warehouse and there may be a slight delay in fulfillment. They have assured us it shouldn't have a major impact. We just thought it may be worth mentioning.
We are so excited for Upzone to start arriving!
Thank you everyone for your Epic Support!
You're the Best Backers in the World!
Freight & Optional Help Update for Upzone: The Original Pop-Up Terrain - JUNE 22'
almost 2 years ago
– Wed, Jun 22, 2022 at 12:29:41 AM
Hello Epic Upzone Backers,
Upzone is out of the shipping queue! Upzone is loading or has already been loaded onto Ships and is hitting the seas to continue its journey to your door to our fulfillment centers worldwide! (Miniature Market in USA and Green Fulfillment in Poland. It will be shipping from VFI for asia/pacific as well.)
Freight and Shipping Timeline:
Early August ---> Arrive at the port. From here transportation will be secured and then loaded to make its way to Fulfillment.
Late August ---> Arrive at Fulfilment center for inventory and prep.
Early September---> Arrive at your door. (Worldwide!)
This is the timeline for ALL Fulfillment Centers.
Once Upzone arrives at port, and then arrives at our Fulfillment Centers we will update again and let everyone know keeping you informed at every major checkpoint!
Gen Con and Essen Game Conventions
We are hoping to have Upzone in hand for Gen Con, however, freight delays made that impossible. However, we will have samples to show off! So definitely come visit us! :D
We will have Upzone in hand for sale at Essen Spiel! All backers should have theirs in hand before then as well!
A Little Help from Backers with Freight Costs (Optional)
We at Everything Epic are a small company with a Big Heart. We have worked hard in doing what is best for our backers and for Upzone as a product.
Such as: better printing quality, shipping materials, foam in boxes to protect your product, and longer sampling and testing times, again to get you the best possible quality product we can!
While this results in some delays and higher costs, and with horrible freight costs worldwide, unlike some Kickstarter Campaigns, we made the decision as a company to pay these costs ourselves, and NOT Require an Upcharge to all backers for the higher than normal shipping costs. As a small company, this is a hard burden to bear, but we're doing our best to do that, even though it really hurts our much needed profits, which pay our amazing design team, and support our company and future products as well!
We're not requiring, but we are humbly asking you Backers for any assistance towards shipping you'd like to give. If anyone would like to help us offset the shipping cost, we would really appreciate it.
It is not required and you are not obligated if you're unable or uninterested.
We will get you your amazing Upzone Terrain ASAP no matter what you choose!
However, if you would like to help you can send any amount to us via Paypal below.
A donation of $10-20 dollars or more offsets the actual cost per zone it's costing us to freight these items overseas from China to USA, EU, AU and around the world.
Normal Shipping Containers are about 10k, Current Shipping Containers about 18-26k each (And we have 4 Containers of Upzone Going Worldwide!)
Any help you'd like to give is much appreciated. If every backer sent 10-20 dollars, it would cover the overage on 3 containers to offset our costs. Again, thank you so much for all of your support and we can't wait to get Upzone into your hands!
Thank you everyone for your Epic Support!
You're the Best Backers in the World!
Upzone the Original Pop Up Terrain May-June Conventions Update
almost 2 years ago
– Thu, May 26, 2022 at 11:28:53 AM
Hello Epic Upzone Backers,
While Upzone waits in the queue for its spot on a vessel (when it ships we will put out an update) we wanted to keep backers informed of our upcoming schedule.
Conventions
UK Games Expo (UKGE) and Origins Game Fair (Origins)
Next week is UKGE, The Everything Epic Booth is 1-214. After UKGE is Origins, our booth at Origins is #634. If you are attending either or both come by and say hello. We always love to hear from customers and you can see some of the upcoming products we have planned!
Delay in communication
Because we will be attending both conventions we may be a little delayed in providing responses but we will get back to you and take care of any issues when we can. If there are any issues with your order, pledge, address, etc. Please DO NOT SEND A KICKSTARTER MESSAGE OR MAKE A COMMENT ---- SEND AN EMAIL TO US AT [email protected] ----if you message or comment, we will tell you the same thing to email directly and it will delay assistance further. We can not track your request otherwise.
You're the Best Backers in the World!
